Right of withdrawal

Right of withdrawal

The customer – if he is a natural person who acts for purposes not related to the professional activity he / she has done – is entitled to the withdrawal provided for by Legislative Decree 206/2005, which can be exercised without any penalties and without specifying the reason. The withdrawal must be effected within fourteen (14) business days from the day of receipt of the products by sending a written communication by recorded delivery letter with acknowledgment of receipt, which indicates the intention to withdraw from the contract to LineaTielle one–man Ltd. with registered office in Via dell’Industria, Cervarese Santa Croce (PD), 31, 35030, e-mail: lineatielle@lineatielle.com. The above communication  may be sent by telegram, telex, within the same term, provided that it is confirmed by a registered letter, within the forty-eight hour period. Although no reason for the withdrawal right is required, to improve the service, we invite the customer, who is not required to do it, to indicate the reasons of his failure. In the event of the right of withdrawal, the products already delivered will have to be returned to Linea Tielle, perfectly intact and in their original packaging  by the customer (in the case of return of products not ready to be sold again directly to other customer, an equal amount to the damage occurred will be deducted from the sum to be returned to the customer) Returns must be made within a maximum of fourteen (14) working days from the date of receipt of the goods. Tielle Line, after receiving the goods and verifying their integrity, will, within the shortest time and in any case within 14 days, will credit the amount of the returned products (except incidental expenses such as shipping and / or COD that will remain to be paid by the customer. For the purposes of this return, the customer must provide his / her banking coordinates. The right of withdrawal can be  applied to natural persons who act for purposes not related to their professional activity. Retailers or companies don’t enjoy the right to withdraw. The restitution of the goods will not be accepted if it has been used.